![]() If there is more than 15 feet between sleeping areas, a smoke detector should be provided for each sleeping area. Smoke detectors should be placed between sleeping areas and the rest of the unit. The City investigates housing complaints and gives tickets to owners who break the law. It is the tenant's responsibility to maintain them. Local Law 62 (1981) requires rental and cooperative building owners to install one or more smoke detectors in each unit. Tenants have up to one year to make the payment. Tenants must pay the owner $25 when the owner installs a new carbon monoxide detector, replaces a carbon monoxide detector that has reached the end of its useful life, or replaces one that the tenant lost or damaged. While owners are required to install carbon monoxide detectors, tenants are responsible for maintaining them and changing the batteries. The replacement device must be a model that has an end-of-life alarm. After this replacement, property owners are required to replace carbon monoxide detectors as their useful life expires according to the manufacturer's instructions, based on the original date of installation. This applies to all one- and two-family homes and residential buildings with three or more units.Ĭarbon monoxide detectors are required to be replaced as their useful life expires. Rental and cooperative building owners are required by law to provide and properly install at least one approved carbon monoxide alarm within 15 feet of the primary entrance to each sleeping room. For additional questions about a complaint or to get copies of complaints, go to the HPD Building Information and Code Enforcement Borough Service Centers page. To learn more, go to the Rent Regulated Apartments page.Ĭopies of maintenance complaints are available for both Tenants and Landlords. ![]() ![]() There is additional support available for tenants in rent-controlled or rent-stabilized apartments. To learn more about Tenant Harassment, go to the Tenant Harassment page. If you are a tenant in an apartment in New York City who is being harassed by your property owner, you can get information and help. It is illegal for building owners to force tenants to leave their apartments or surrender their rights. To learn more about Housing Court, go to the Housing Court for Tenants and Landlords page. Document all contact with your property owner and HPD about the conditions in your apartment so you can use it in court. If you made a complaint and your property owner didn't fix the problem, you can take legal action in Housing Court. Self-closing dwelling unit entrance doors.Window guards (if there is a child under 11),.Lead-based paint (if there is a child under six).Inspectors will also check for the following: The owner/agent is not notified of the inspection date. If English is not your primary language, let the Inspector know and they can call a translator to help. If it was not corrected or HPD cannot reach you, a uniformed Code Enforcement inspector will be sent to inspect the reported condition. Use HPD Online to check the status of a Service Request and to find complaint and violation history. Learn more about housing quality and safety issues on the HPD website. Learn more about HPD complaints and inspections. If you indicate that the condition was corrected, HPD will close the complaint. HPD will also attempt to call you back to see if the condition was corrected. HPD will attempt to contact your building's managing agent to advise them that a complaint has been filed and that a violation may be issued if the condition is not corrected immediately. The Department of Housing Preservation and Development (HPD) investigates a complaint and tickets owners who break the law. The specific agreements between the coop or condo owner and their board may dictate which conditions are required to be addressed by the board or the unit owner.įor more information about residential property maintenance requirements and tenant rights and responsibilities, use the Housing Rules for Owners and Tenants page. If you live in a co-op or condo, you should first report apartment maintenance issues to the owner, management company, or board before filing a complaint with HPD. Some public area and building-wide complaints also require contact information.īefore filing a complaint, you should try to resolve the issue with the building's owner, managing agent, or superintendent. To report a problem in an apartment, you must provide your contact information. If they don’t, you can report a maintenance problem affecting an apartment, a public area, or an entire building. Rental and cooperative building owners must keep apartment units and buildings in livable condition and provide needed repairs.
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